IHSs refund after Visa rejection

Hello is there anyone who applied for stage 1 and 2 at the same time and got rejected, if yes how long did it take to get the IHS refunded. I have been waiting for nearly 10 weeks now and have not received any refund

did you write to the Home Office? it’s not always autoamtic

I wrote an email but didn’t get any response

File an inquiry through this site Home Page - UKVI
That’s linked from UKVI contact us page Contact UK Visas and Immigration for help - GOV.UK
It costs £2.74

I got a response from the contact centre in under a day, it was forward to the relevant department and I received the refund a few days after that.